Morrison Highlands HOA started a master bin-valet contract with us in mid-2024. 140 homes, gated entry, strict CC&Rs. The board approached us after their bin-violation letter volume hit a 12-month high (~90 letters/quarter) and resident complaints to the board were dominating monthly meetings.
The pilot ran for two quarters with full opt-in (every home in the community). Standard weekly bin pull, monthly bin cleaning included.
Results after two quarters: - Violation letter volume: 92/qtr → 18/qtr (80% reduction) - Resident-to-board bin complaints: averaged 14/month → averaged 2/month - Board admin time on bin issues: estimated 6 hours/month → 1 hour/month
The HOA's per-home cost landed around $42/mo all-in (pull + cleaning). Spread through dues, that was a $42/mo dues increase that residents accepted unanimously after seeing the violation reduction.
If your Agoura Hills HOA is staring at the same problem, Agoura Hills HOA bin valet offers free property audits and pilot proposals.